Skills Profile

Demonstrates ability to problem solve and communicate ideas clearly and effectively Acquires an eminent track record of responsibility resulting in rise of position consistently Total of 39 years working in government and military hospital environments
Ability to oversee major projects from start and resulting in successful endings

Obtains an oriented professional with ability to inspire others to their utmost performance
Has great time management with the ability to effectively manage multiple tasks simultaneously Ability to hire, train and manage a diverse group of individuals

 

Professional Experience

GS-12 Assistant Manager, VISN 3 Textile Care Facility July 2005 – October 31, 2011 DVA New York Harbor Healthcare System, NY

Assist in development of the strategic goals for the Healthcare System and achieve specific goals that help accomplish a strategic plan.
Responsible for being accurate and operating in a prompt fashion without following up with a Supervisor.

Assist Chief in ensuring reports from the Central and local management offices are submitted accurately and on time.
Demonstrates working knowledge in all technical aspects in the EMS program.
Directs and coordinates programs to ensure an environment that is aesthetically pleasing and meets standards and regulations for safety.

 

 

GS-11 Textile Care Program Manager

Clement J. Zablocki Veteran Medical Center, Milwaukee, WI

 

GS-11 Textile Care Plant Manager

Veterans Affairs Medical Center, Tuscaloosa, AL

 

WS-05 Laundry Plant Foreman, Textile Care Facility

New York Harbor Healthcare System, NY

 

GS-07 Textile Care Plant Manager Intern

Veterans Affair Medical Center, Augusta, GA

 

November 1999 - July 2005 April 1997 - November 1999 May 1996 - April 1997

April 1994 - May 1996

 

 

Had total responsibility with the operation of Type C Consolidated Institutional Laundry that provided services to the Veteran's Affairs Medical Center. Managed a staff of 50 with an annual budget 2,500,000.

 

Completely controlled laundry operations which included mattress and linen replacement, procurement, budgeting, managing stocks, coordinating electricians, specialist, plumbers and other maintenance workers activities.

Provided sound data for the Chief, Environmental Management Service for budget planning purposes. Act as consultant to other institutional laundries while exchanging technical information.
Established training programs including training current employees with new protocols, equipments or procedures.

GS-05 Medicare Cost Recovery Program Clerk May 1986 - July 1994 Medical Information Clerk
EEO Counselor
Veterans Affairs Medical Center, Augusta, GA

Responsible for working directly with the Medical Care Cost Recovery program.
Obtained and investigate information required for billing activities.
Ensured proper consent forms were used.
Processed medical information from Veterans, insurance companies, employers, attorneys, etc. Interpreted billing practices to Veterans, family members, attorneys and insurance professionals. Supervised records management which included FOIA's.

Dealt with confidential assignments that required attention to detail, discretion and diplomacy.

GS-04, GS-05 Medical Records Technician September 1985 - May 1986 Medical Information and Billing Clerk
Veterans Affairs Medical Center, Atlanta, GA

Processed requests for medication from Veterans, insurance companies, employers, attorneys, etc. Arranged and coordinated physician participation in dispositions and court appearances. Processed requests for review and correction of medical records.
Processed request for court orders for photocopies of medical records.

Maintained a suspense file on all release of information requests and transmitted weekly reports. Exercised courtesy, tact, caution and diplomacy in daily contacts with physicians.

 

 

Patient Administration Specialist
Professional Services NCO, Department of Pediatrics
Clinical Support Branch & Outpatient Medical Records NCOIC Patient Trust Fund & Hospital Treasurer
Medical Records Clerk
U.S. Army

 

Education

Textile Care Management- RLLD

Eastern Kentucky University: American Laundry & Linen College Richmond, KY

Textile Care Management Intern Program

DVA Augusta, GA January 1971 - September 1985

Health Care Management 1982-1984

Southern Illinois University at Carbondale Fort Gordon, GA

Patient Administration 1976

U.S. Army Academy of Health Services Fort San Houston, TX

Mid-Management 1975

City College of Chicago West Berlin, Germany

Medical Records & Reports 1973

U.S. Army Academy of Health Sciences

Fort Sam Houston, TX

 

Military Service

SP5 – Professional Services 1979-1985

Eisenhower Medical Center

Ft Gordon, GA
Served as the Professional Services Noncommissioned Office (NCOIC) - In charge of the Administrative Services of the Pediatrics Department.

SP5 - NCOIC 1975-1979

U.S. Army Hospital

Berlin Germany
Served as the Professional Services Noncommissioned Office (NCOIC) -In charge of the U.S. Army Clinical Support Branch and Outpatient Medical Records Section.

 

Civilian Honors and Awards

Certificate of Appreciation 2003 Wisconsin Laundry Manager of the Year 2002 Wisconsin Laundry Manager of the Year 2001 Special Contribution Award 2001 Certificate of Appreciation 440th Air Wing Command 2001 Certificate of Accomplishment - VAMC - GA 1995

References available upon request.